Privacy Policy

Effective Date: 1/13/2026

At Story Soul Care, your privacy is a priority. This policy explains how we collect, use, and protect your information.

Information We Collect

  • Personal Information: Name, email address, and phone number provided via contact forms or booking tools.

  • Payment Data: Processed securely through third-party providers (e.g., Stripe, PayPal); we do not store your credit card details.

  • Usage Data: Cookies and tracking to improve website performance.

TCPA & SMS Compliance

By providing your phone number and opting in to receive communications, you agree to the following:

  • Consent: You provide express written consent to receive recurring automated promotional and personalized marketing text messages (e.g., appointment reminders, coaching tips).

  • Frequency: Message frequency varies.

  • Opt-Out: You can unsubscribe at any time by texting STOP to any message received.

  • Help: Text HELP for assistance.

  • No Condition of Purchase: Consent to receive texts is not a condition of purchase. Message and data rates may apply.

How We Use Your Information

We use your data to provide coaching services, process payments, and send requested updates. We never sell, rent, or share your personal data with third parties for their marketing purposes.

2. Terms of Use

Effective Date: 1/13/26

By using this website, you agree to the following terms.

Coaching Disclaimer

The services provided by Story Soul Care are for educational and self-improvement purposes only. Coaching is not therapy, counseling, or medical advice. If you are experiencing a mental health crisis, please contact a licensed medical professional or emergency services.

TCPA Consent for Communication

By submitting a contact form or providing your mobile number, you certify that:

  1. You are the owner of the number provided.

  2. You agree to receive communications (calls or SMS) via automated technology.

  3. You understand that your consent is not required to engage in coaching services.

Payments and Cancellations

  • Payments: Fees are due at the time of booking unless otherwise agreed.

  • Cancellations: We require 24 hours notice for cancellations. Late cancellations may result in a forfeiture of the session fee.

Limitation of Liability

Story Soul Care is not liable for any direct or indirect damages resulting from your use of the website or coaching services. You take full responsibility for your personal decisions and actions.